www.telehealth.com.au - TeleHealth.au

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About TeleHealth

TeleHealth involves you consulting your healthcare provider remotely when they have determined a physical examination isn’t needed, and you can’t see them in person.

TeleHealth services can include:

  • Diagnosis
  • Monitoring
  • Treatment
  • Prevention


Why TeleHealth is important

TeleHealth has been transformational to the world's healthcare program.

It has played a critical role in ensuring the continuity of care for hundreds of thousands of Australian patients while in Australia and even globally when overseas.

TeleHealth allows you to get the health care you need, where and when you need it.

Often, living in rural and remote areas need to travel long distances to see their healthcare provider. Telehealth improves their health care by improving access to timely services.

TeleHealth consultations are not only convenient, they also ensure the safety of others by reducing the spread of illness. This is important in circumstances where you need to self-isolate or quarantine due to COVID-19 public health orders.


A range of healthcare providers can now provide telehealth services to patients. These include:

  • general practitioners (GPs)
  • specialists and consultant physicians
  • allied health providers
  • mental health professionals
  • nurse practitioners.


When using TeleHealth services, you can have a consultation by phone (mobile or landline phone) or a video call (mobile or computer).

You can consult a medical specialist, allied health professional, nurse, midwife or nurse practitioner via TeleHealth instead of face-to-face if appropriate.

GP Telehealth Consultations

To be eligible for GP telehealth services, patients must have had a face-to-face consultation with their GP (or another GP in the same practice) in the 12 months before the telehealth service. There are some limited exceptions. https://en.wikipedia.org/wiki/Telehealth

What is TeleHealth

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